Google Cloud device. Google Cloud’s Gen App Builder lets organisations streamline operations by creating custom chatbots and search applications. Image credit: Shutterstock/DANIEL CONSTANTE

Google Cloud is collaborating with Mayo Clinic to offer cutting-edge data retrieval for healthcare employees. Google Cloud’s Gen App Builder will allow doctors, clinicians, and researchers to find clinical information that is not easily accessible using conventional search engines.

Enterprise Search on Generative AI App Builder (Gen App Builder) is part of Google Cloud’s generative AI product range. It lets organisations streamline operations by creating custom chatbots and search applications. By combining an organisation’s internal datasets with Google’s search technology and generative AI algorithms, multimodal data can be easier handled.

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For Mayo Clinic, this means streamlining clinical workflows. Clinical and scientific data is usually multimodal in nature – containing medical history, imaging, genomics, and lab reports. According to Cris Ross, Mayo Clinic’s chief information officer, this means information can be searched and identified more efficiently.

“Generative AI can have a significant and positive impact on how we work and deliver healthcare. Google Cloud’s tools have the potential to unlock sources of information that typically aren’t searchable in a conventional manner or are difficult to access or interpret,” said Ross.

Healthcare information used by healthcare professionals is usually stored in multiple locations and from various sources. Google Cloud says that its Gen App Builder unifies data across dispersed documents, databases, and intranets. The technology takes advantage of natural language searches rather than keyword trigger hits.

“Accessing insights more quickly and easily could drive more cures, create more connections with patients, and transform healthcare.”

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Generative AI has made waves as its ever-increasing adoption transforms industries. A 2021 report by GlobalData predicts the global revenue for AI platforms across healthcare will reach $4.3bn by 2024 – though this number could be even higher with the recent buzz around generative AI platforms from Google, Microsoft and OpenAI.

And whilst concerns around AI remain, primely around patient confidentiality – Google itself was involved in a lawsuit (which it won) after its AI firm DeepMind obtained medical records of 1.6 million on the NHS – its streamlining of clinical workflows will benefit patient outcomes.  

“Generative AI has the potential to transform healthcare by enhancing human interactions and automating operations like never before,” said Google Cloud CEO Thomas Kurian.